Technical Support for Patrons

Are you experiencing problems with your mobile device or laptop? Would you like to learn a new skill? Maybe bounce a few questions off of us? We are happy to help!

Examples include: Clearing space on your mobile phone or tablet, internet security tips, file organization, email use, printing, scanning, data backups, software updates, open source (free) software recommendations and more. Our technical support services are focused on teaching our patrons to operate their devices independently. This is a free service.

Our Lansdowne branch hosts walk-in hours every Tuesday between 12:00 PM and 7:00 PM. For the most efficient experience, we encourage you to reserve an appointment time in advance.

Additionally, our Tecchnical Support Coordinator provides personalized technical support at all branch locations. Please contact us to coordinate a session, to ensure that you receive the focused assistance you deserve at a time that fits your schedule.

Please complete the form below to submit your request or contact us at 613-659-3885. Our helpful staff is happy to assist.

*Please note that this service is offered in the library, and we do not conduct house calls.